Hello fellow Shard-Keepers,
After careful evaluation of Shards of War in the last couple of weeks, we have ultimately decided to shut down Shards of War and focus on new challenges.
Throughout the process we learned a lot from developing the game, putting it into Open Beta and from all of your valuable feedback that we’ve received. We thank you for your countless hours of dedication whether you were playing the game, reporting bugs or posting on our forums and the social media channels.
During the shutdown process, we will deactivate the payment options and unlock all in-game content for free. In addition, all players who have spent money on Shards of War will receive a refund as stated at our FAQ below.
We hope you will continue with us on the next journey and play the upcoming Bigpoint games. Thank you for being such an amazing and awesome community!
Your Shards of War Team
We will shut down the game on Thursday, June 30th at 2pm CEST (UCT+2) as well as the forums and any other Shards of War related website. Unfortunately, there won’t be any further access to the live servers afterwards.
Yes! All players who have spent money on Shards of War will receive a refund. We will reimburse all transactions made on Shards of War with voucher codes which can be redeemed against game currency in all Bigpoint games. Those voucher codes are valid until August 30th 2016.
In order to receive your voucher code, please contact our customer support by clicking on the support button, entering your details and submitting your refund request – please make sure that your e-mail address is up to date. As soon as customer support has verified your Shards of War account, you will receive an answer containing the voucher code.